Hi Folks ,
Hope Every one is Safe!!!
Greetings From Ramsol Private Limited !!!
We have Job opening with Leading Service Based Company at Bangalore
Job Description
8 - 10 Years
Managed Service Lead
Knowledge of ServiceNow
Should have worked in 24*7 support projects in capacity of Team Manager/Team Lead
Should have handled multiple clients and good resources headcount
Should be aware of ITIL principles. Worked in Agile enviroment
Should have handled clients - role is direct client engagement
Should be aware of L1,L2,L3 support processes. SLA adherence
Key metrics - process improvements, resource and budget optimization.
Excellent communication skills
Knowledge of tools - MS Excel, MS PPM, JIRA or any other project management tools
Job Location:Bangalore
NP: preferred with lesser NP
Interested candidates kindly share me your updated cv to sathish.s@ramsol.co.in.
Referrals are most Welcome
#CareerGrowth
#ITIL