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Wednesday, September 30, 2020

L2 Support Engineer Job Openings In ADR Group With 6-10 Years Of Experience At Chennai

Greeting's from ADR, We are currently recruiting for L2 Support Engineer.

Location : Chennai
Experience : 6 to 10 years 

Interested candidates do apply to

For further more information do call us on : 6381540899

Job Description : 

  • Should be able to quickly understand existing application architecture, configuration and system landscape
  • Monitor and provide support to workflows
  • Analyze business processes and ensure compliance to controlled processes according to business requirement.
  • Ensure that L2 support team are doing proper analysis of root cause and assist in efficient resolution of support tickets within agreed SLA
  • Ensure that L2 support team maintain logs of all issues
  • Coordinate with other support or dependency groups as applicable
  • Handle any escalation from L1, L3 support teams.

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